Home / Delivery

Getting your crown

Delivery & collection

We deliver across South Africa with The Courier Guy, or you can collect from our shop in Sunnyside. Here is how it works and what it costs.

Choose what suits you

Three ways to get your crown

Cheapest

PUDO locker to locker

from R60 / parcel

Your crown is sent to a PUDO locker near you (there are over 1 000 nationwide). You get an SMS and collect it any time with a code. Great value and very safe.

Most popular

Door to door

from R99 / parcel

The Courier Guy brings your crown straight to your home or office, with a tracking number so you can follow it the whole way.

Free

Collect in store

Free

Pop into Barclay Square in Sunnyside, Pretoria, try your crown on and take it home the same day. You are always welcome.

Indicative courier rates

All parcels are sent with The Courier Guy. Crowns are light and we pack them boxed and protected, so most orders fall in the lowest weight band. The rates below are a guide; your exact cost depends on the size, weight and destination, and we always confirm it with you on WhatsApp before you pay anything.

ServiceSpeedFrom
PUDO locker to locker2 to 3 business daysR60
Door to door, main centres1 to 3 business daysR99
Door to door, outlying areas3 to 4 business daysfrom R150
Local Pretoria deliverysame or next dayfrom R60
Collect in Sunnysidesame dayFree

Rates checked October 2026 and may change. The Courier Guy and PUDO set the final price based on weight, size and route. We confirm your delivery fee on WhatsApp with your order.

A queen wearing a Queenette crown

How to order

Ordering takes a minute and happens on WhatsApp, so you always talk to a real person.

  1. 1

    Pick your crown

    Browse the collection and choose the one that is calling your name.

  2. 2

    Tap order on WhatsApp

    Your crown details are filled in for you. Just add your name and town.

  3. 3

    We confirm with you

    We reply with the price, delivery cost and payment details on WhatsApp.

  4. 4

    Delivered to you

    Pay, and we send your crown with The Courier Guy, or you collect in Sunnyside.

Crown arrived damaged, or the wrong one sent?

We will make it right. Read our returns and refunds policy to see how damaged or incorrect crowns are handled.

Good to know

Frequently asked questions

Everything about ordering, delivery, payment and looking after your crown.

How do I order a crown?

Tap any crown you like and send your order on WhatsApp. We confirm the price, delivery and payment with you, then get your crown ready to go.

Do you deliver across South Africa?

Yes. We deliver nationwide with The Courier Guy. You can also collect from our shop at Barclay Square, Sunnyside, Pretoria.

How much is delivery and how long does it take?

Delivery usually runs from about R60 to R150 depending on your area and the option you choose. We confirm the exact fee on WhatsApp when you order, and most orders arrive within a few working days.

How do I pay?

We arrange payment with you on WhatsApp once you place your order.

Can I collect instead of paying for delivery?

Yes. Collection from our Sunnyside shop is free. Just let us know on WhatsApp and we will have your crown ready.

What is your return and refund policy?

Refunds are only for crowns that arrive damaged or where the wrong crown was sent. We do not refund for a change of mind. Report any problem within 48 hours with photos and we will make it right.

Do you make custom crowns?

We sell the crowns you see in our collection. We do not take custom or made to order designs.

How do I look after my crown?

Keep it in a dry place, handle it by the frame rather than the stones, and wipe it gently with a soft dry cloth. Keep water and perfume off the crystals.